​​After-Hours Emergencies:

If you are currently experiencing an emergency within your unit or complex, please contact PHOAC, Inc. at 619-229-0044. PHOAC, Inc., employs an after-hours emergency staff to respond to your calls within 30 minutes.  Please remember this should be used for emergency situations where there is immediate threat or danger to person(s) or property.  Any calls not an emergency, please feel free to leave a voicemail in our general mailbox and your inquiry will be processed the next business day.     


Maintenance Work Order:

All homeowner concerns or comments should be submitted in writing to PHOAC, Inc., prior to the upcoming board meeting to be added to the agenda.  However, routine maintenance issues should be promptly reported to PHOAC, Inc., during business hours by calling our office at 619-229-0044, emailing at info@phoac.com or by going to www.PHOAC.com to submit an electronic work order request.  Please know that this site link is outside of The Knolls HOA and that The KnollsHOA is not responsible for the content of this 3rd-party site.  Instructions for submitting a work order can be obtained by contacting PHOAC, Inc., at 619-229-0044 or emailing us at info@phoac.com.  Your client number is 364.      


Assessment Due Payment Remittance:

The monthly HOA assessments are due on the 1st of every month and considered late (and subject to a late fee) if PHOAC, Inc., does not receive the payment by the 15th day of the month.  PHOAC, Inc., offers several convenient methods for remitting your payments both by mail and electronically.  To ensure timely payments, please consider signing-up for Automated Clearing House – ACH.  ACH and other options for remitting payments can be found online at www.PHOAC.com.  Please know that this site link is outside of The Knolls HOA and that The Knolls HOA is not responsible for the content of this 3rd-party site.  Instructions for submitting a payment can be obtained by contacting PHOAC, Inc., at 619-229-0044 or emailing us at info@phoac.com.  Your client number is 364.  


Accessing Homeowner Account:

PHOAC, Inc., offers a login based web-portal for all homeowners to check their account activity, print statements and account history transaction reports.  Please visit www.PHOAC.com to set up your login information.  Please know that this site link is outside of The Knolls  HOA and that The Knolls HOA is not responsible for the content of this 3rd-party site.  Instructions for submitting a payment can be obtained by contacting PHOAC, Inc., at 619-229-0044 or emailing us at info@phoac.com.  Your client number is 364.  


Pool Card /Spa and Bathroom Key:

The entrance of the Pool, Spa and Bathrooms require a key to be unlocked.  Keys or cards may be purchased and picked up by the unit owner or authorized person(s) during regular business hours at the office of PHOAC, Inc.  Cards are subject to a fees of $100.00 and keys are subject to a fee of $25.00, check or money order made payable to The Knolls HOA are the forms of payment accepted.         

​​​​​Click on the PDF links below to discover useful information regarding this community.

​​​​​The Knolls HOA

The Knolls HOA is comprised of 101 condominiums with amenities including a crystal clear pool and spa.  Our Association is governed by four (4) board members elected to office by the members of the community.  Each board member serves a two year term, voted in at the Annual Meeting.  Please see the monthly meeting schedule on the Home Page or by contacting PHOAC, Inc., at 619-229-0044 or email at info@phoac.com.